Privacy Policy for Ramay Energy Healing

Effective Date: March 31, 2025

1. Introduction

Welcome to Ramay Energy Healing (ramayenergyhealing.com) (the “Site”, “we”, “us”, “our”). We are committed to protecting the privacy of our visitors and clients (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, email address, phone number, and postal address, that you voluntarily give to us when you fill out contact forms, schedule appointments, subscribe to newsletters, or otherwise interact with the Site.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data: We may collect financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) when you purchase, order, return, or exchange services from the Site. Important: We use a third-party payment processor, Square, to handle payments. We do not store your full credit card details on our servers. All payment transactions are subject to the privacy policy of the payment processor.
Data From Contact Forms/Appointment Scheduling: Information you provide when contacting us or scheduling appointments, which may include details about your interest in our services or specific requests. [Customize: If you ask for health-related information on intake forms, mention this carefully and consult legal counsel.]
Testimonials/Comments: If you provide testimonials or comments, we may collect the information you provide, including your name if you choose to share it.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about10 you via the Site to:

Respond to your inquiries and provide customer support.
Schedule and manage appointments.
Send you newsletters, promotional materials, and other information about our services (where you have consented to receive such communications).
Process payments and fulfill service requests.
Monitor and analyze usage and trends to improve your experience with the Site and our services.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Comply with legal and regulatory requirements.
Request feedback and contact you about your use of the Site and our services.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed12 as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. [Customize: List categories or specific providers if appropriate/required, e.g., Google Analytics, Mailchimp, Acuity Scheduling, Stripe/PayPal, hosting provider]. These service providers will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
We do not sell your personal information.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize21 the Site and improve your experience.

What are Cookies? Cookies are small text files stored on your computer or mobile device by your browser.
How We Use Cookies: We use cookies for essential website functionality, performance analysis (e.g., using Google Analytics to understand how visitors use the site), and potentially for marketing purposes (if applicable).
Your Choices: Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose t remove or reject cookies, this could affect the availability and functionality of the Site.
For more information about how we use cookies, please refer to our [Optional: Link to a separate Cookie Policy if you have one].

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us (e.g., using SSL encryption for data transmission, secure hosting environments), please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use you information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

Right to Access:You may have the right to request copies of the personal information we hold about you.
Right to Rectification: You may have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): You may have the right to request that we erase your personal information, under certain conditions.
Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal33 information, under certain conditions.
Right to Object to Processing: You may have the right to object to our processing of your personal information, under certain conditions.
Right to Data Portability: You may have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: If we rely on consent as the legal basis for processing your information, you have the right to withdraw that consent at any time.
Right to Opt-Out (California Residents – CCPA/CPRA): California residents have the right to opt-out of the “sale” or “sharing” of their personal information (as defined under the CCPA/CPRA). As stated above, we do not sell your personal information. [Customize: Add details on how to exercise rights under CCPA/CPRA, including the right to know, delete, correct, and limit the use of sensitive personal information if applicable].
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws. We may need to verify your identity before processing your request.

9. Children’s Privacy

Our Site and services are not intended for use by children under the age of 13 [Adjust age if necessary, e.g., 16 in some jurisdictions like California or under GDPR]. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the relevant age without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of41 your state, province, country, or other governmental jurisdiction where the data protection laws may diffe from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

11. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Ramay Energy Healing

Email: [email protected]

Phone: (619) 244-0920

Address: 2180 Garnet Ave Ste. 2J, San Diego, CA 92109